UAN Helpdesk To Resolve Password Problem
In the employees section, there is a new link of UAN helpdesk. This link leads us to the new page of the helpdesk.
In the employees section, there is a new link of UAN helpdesk. This link leads us to the new page of the helpdesk.
The page is still in testing mode (Beta version). In the helpdesk, It has separate windows for the employee and employer.
Going through the employee window, You will reach to the helpdesk page. In this page, you will get a dropdown list of EPF problems. There would be your problem of reset password without mobile.
The selection of problem would open a form. In this form you have to give your name, father’s name, date of birth PF member ID, mobile number and your problem.
After the submission, you will get an OTP for the verification. Give the OTP and submit the form. This will generate an application ID. Keep it with you. The EPFO will resolve the problem and send new password into your new mobile number.
However, Above online mode is not fully functional. You may not receive the OTP itself. Without the OTP, you can’t proceed. If you face such problem you should proceed the offline mode.
Offline Mode of Mobile Number Change
The registered mobile number is the key to reset UAN password. Hence, if you lose the registered mobile number, you can register new mobile number.
The process of registering new mobile number goes through the employer. You have to write an application on the letter head of your employer. Request for the registration of new mobile number. Attest this application to your employer. Submit the application to the regional PF office.
Your employer can also forward this application. You can also send it through the speed post. After 15 days, you should get an SMS about the new mobile number registration. The SMS itself would be sent to a new mobile number.
Now you can reset UAN portal password using the new mobile number. Please share your experience of resetting password using the above method. It will help to others.
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